So class #7 was all about services. Defining a service and figuring out how it all fits into today's big picture. It's funny...as Doug was talking about service, I immediately thought of my role in the Air Force. Talk about service -- I guess my current situation is about as "service oriented" as you can get. I don't tend to think of me flying around the world as a providing a service, but it is. Go figure.
As we put service into the context of this class, Doug's slides pounded home the point that we are all service providers and service consumers. As time goes on, the world will be more and more about service versus physical assets. It's definitely a more abstract way of thinking about business. I have to digest this topic more before I come to any sort of conclusion.
The next point I wanted to make was an article I found on the role of the CIO. Talk about a changing of the guard...CIO's are the new, chic position to be in! They are not put in a windowless office and ignored. CIO's are hip and sexy! What a sign of the times. Doug emailed the article, so maybe the class will be able/interested to view it.
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